Amazon has suspended its operations with cargo carrier 21 Air following a fatal crash involving an Amazon-branded Boeing 767-300 freighter at Miami International Airport earlier this month [1]. The incident occurred on September 6, when Flight 7598, operated by 21 Air for Amazon Air, overran the runway after arriving from San Juan, Puerto Rico, and struck multiple vehicles on the ground. The crash resulted in five fatalities and five injuries [1].
Amazon spokesperson Kelly Nantel stated that the company is supporting the investigation and reviewing the circumstances surrounding the crash, leading to the decision to pause operations with 21 Air. Amazon will continue to support the investigation and those affected by the tragedy [1]. The National Transportation Safety Board (NTSB) is investigating the crash, with preliminary flight recorder evidence indicating that the pilots raised concerns about the aircraft's speed during landing. Recorded data showed no indication that the aircraft's speed brakes or thrust reversers were deployed before the plane traveled approximately 1,300 feet beyond the runway [1].
21 Air has expressed its commitment to supporting the families and loved ones affected by the crash and is cooperating with investigators. The carrier stated confidence in its safety policies, procedures, and training. CEO Keith Winters described the company as "devastated" by the accident and confirmed full cooperation with the NTSB, Federal Aviation Administration, and local authorities [1].
The crash has prompted lawsuits in Florida alleging negligence by 21 Air, Amazon, and other parties connected to the flight. The NTSB has not yet determined a probable cause, and its investigation is ongoing. This incident marks the first fatal accident involving Amazon's air cargo network since 2019, when an Atlas Air Boeing 767 operating for Amazon crashed in Texas, resulting in three fatalities [1].
CONCLUSION
Amazon's decision to pause operations with 21 Air following the fatal Miami crash underscores the company's response to safety concerns and ongoing investigations. The event has triggered legal actions and heightened scrutiny of Amazon's air cargo operations. Market sentiment is negative due to the tragic loss of life and operational disruptions, with further developments pending the outcome of the NTSB investigation.