Indonesian superapp company GoTo, which operates the ride-hailing service Gojek and the online marketplace Tokopedia, announced its first-ever quarterly net profit on April 28, 2026 [1]. The company's CEO, Hans Patuwo, attributed this positive result to growth in GoTo's fintech business, citing increased transaction volume and higher margins as key drivers [1].
Despite this milestone, GoTo faces challenges from rising operating costs, particularly fuel expenses, which are a significant component of Gojek's cost structure [1]. CEO Hans Patuwo stated that if fuel prices continue to surge due to the Iran war, the company may have to raise fares for Gojek users to offset the increased costs: "If fuel prices keep rising due to the ongoing conflict, we may have no choice but to pass on some of the increase to our users," he said [1].
GoTo is actively monitoring the impact of global oil prices on its operations and is prepared to adjust its pricing strategy as needed to maintain profitability [1]. The company emphasized its commitment to balancing the interests of drivers, users, and shareholders as it navigates these challenges [1].
CONCLUSION
GoTo's first quarterly net profit marks a significant achievement, driven by its fintech segment's strong performance. However, the company is considering fare increases for Gojek users if fuel prices continue to rise, highlighting ongoing cost pressures and the need for strategic pricing adjustments.